Refund & Return Policy – Get Into Themes

Last Updated: November 2025

At GetIntoThemes.space, we sell digital products such as WordPress themes, Shopify themes, and online tools.
Since our products are non-tangible, downloadable items, we have specific guidelines for refunds and returns to ensure fairness and transparency.

1. Digital Product Nature

All products available on GetIntoThemes.space are digital downloads.
Once a purchase is completed and the files are delivered, it is impossible to return the product as it cannot be physically sent back.

Because of this, we generally do not offer refunds after a product has been downloaded or accessed.

2. When a Refund May Be Issued

Refunds may be approved only in special circumstances, such as:

• The product was not delivered due to technical issues.

• The file provided was corrupted or incomplete.

• The product description on our website was misleading or significantly different from what was delivered.

• Duplicate purchases made by mistake (proof required).

If any of the above situations occur, please contact us within 7 days of purchase for assistance.

3. How to Request a Refund

To request a refund, please send an email to:
📧 info@getintothemes.space

Include the following information:

• Your name and email used for purchase.

• The order ID or transaction details.

• The reason for requesting a refund.

We will review your request within 3–5 business days and notify you of our decision via email.

4. Situations Where Refunds Are Not Granted

Refunds will not be issued in cases such as:

• You changed your mind after purchasing.

• You do not have sufficient technical knowledge to use the product.

• The product was discounted or purchased during a special offer.

• The issue arises from third-party conflicts (plugins, themes, hosting, etc.).

We encourage all customers to carefully read the product description, features, and requirements before purchase.

5. Technical Support

If you encounter any problem with a purchased product, please contact our support team before requesting a refund.
We’re happy to help you resolve any issue or provide a working version of the product.

📧 info@getintothemes.space

6. Policy Acceptance

By completing a purchase on GetIntoThemes.space, you acknowledge that you have read, understood, and agreed to this Refund & Return Policy.

7. Policy Updates

We may update or revise this policy occasionally to reflect changes in our practices or legal requirements.
The updated version will be posted on this page with a new “Last Updated” date.